Indonesia access terms and wallet records
Our Legal terms explain who may access the account, which account details must remain accurate, and how we handle activity connected with deposits, withdrawals and support requests. Access depends on local law, so you should check the rules that apply to your location before opening or
-
1
using an account. We may ask you to complete phone verification and confirm account details when a security or payment check requires it. Payment records can show the selected rail, reference details and status for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. These
-
2
records help us match a receipt to the correct account without treating a pending status as completed. If a transaction needs clarification, keep your receipt and contact us through the account support route. Our Legal terms also explain account closure, restricted access, policy changes and the
-
3
steps for requesting a correction. We do not describe access beyond what local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.